About Us
If you have any questions or comments, please feel free to contact us: call: 1-775-751-0409 Monday to Friday 10:00 AM to 5:00 PM PST.
Or use our Contact Us Page.
Products Made From:
Artificial silks and artificial silk greenery are made from synthetic fabrics and plastic coated iron wire and some cactus and succulents are made of molded plastics. Artificial silks are not made of any real silk. All artificial silks come un-shaped. Some shaping or assembling needed. Containers if shown with a product are for show only and are not included in the price of the product unless as noted. Due to each monitor screen / tablet difference / mobile phone, the item's colors might be slightly different from the picture shown.
Please note: that our products have been shaped in the pictures to show you
what it can look like after we shaped and or assembled them. All products come
unshaped when you receive them. If you order a tree some times you will need to
insert the leaf fronds and so shaping or pot the product. Some items are
pre-potted. Ready for you decorative pot. Just add some moss or decorative rock
to finish it.
About Us:
All products that we carry are listed online. Thank
you for a great 20 years so far. We are one of the oldest sellers on the internet since 1998. With over
42 years of experience in the
industry.
Where do we ship:
We ship to the USA 48 contiguous states, Hawaii, Alaska, and
Canada.
Orders:
Please give 3 to 4 business days from the day after you place your order to
ship, give an extra day if your order was placed on a Holiday, Friday or
weekend. Canada orders can take up to 5 to 6 business days to ship. Business
days for shipping are Mondays thru Friday. You will receive a conformation of
your order by the email address you placed on your order Please check you spam
folder. If you did not receive one, please email us and will send to the email
address you used on your order. We can not forward to another email address for
your protection and privacy. No credit information will be on the order we send
you. If you place an order for any item that could run out of stock. We will
email you.
Canada, Will I be charged additional customs, duties, or taxes out of the
USA?
Orders that are shipped to Canada or outside of the USA may be subject to
import taxes, customs duties and fees levied by the destination country
("Import Fees, VAT taxes and/or similar fees"). The recipient for
Canada orders and other countries; shipment may be subject to such import fees,
which are levied once a shipment reaches you. Additional charges for customs
clearance must be borne by the recipient; we have no control over these charges
and cannot predict what they may be. Customs policies can change at any time you
should contact your local customs office for further information. When customs
clearance procedures are required, it can cause delays beyond our original
delivery estimates.
We do not carry a catalog. All products that we carry are listed online. All products that we carry are listed online. Thank
you for a great 20 years so far. We are one of the oldest sellers on the internet since 1998. With over 42 years of experience in the industry.
If you are having problems using the online shopping cart: Please call us and we
can help you with your order. Call us at 1-775-751-0409 PST. Hours are
Mon-Fri.10:00 am to 5:00 pm. PST. Closed Saturday - Sunday And All Holidays.
In order to provide our customers with the best pricing, our items are sold in
box quantities only for best pricing. If the item title and/or description of
the item states 'box' or 'quantity minimum order, then you are obligated to
purchase that quantity. You also cannot mix and match colors of the same product
codes to equal box or pack quantity.
