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Silk Spectacular
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Contact Us:
If you have any questions or comments, please feel free to contact us: call: 1-775-751-0409 Monday to Friday 10:00 AM to 5:00 PM PST. Or use our Contact Us Form

Where do we ship:
We ship to the USA 48 contiguous states, Hawaii, Alaska, Puerto Rico and Canada.

USA, Canada Orders:
Please give 3 to 4 business days from the day after you place your order to ship, give an extra day if your order was placed on a Holiday, Friday or weekend. Canada orders can take up to 5 to 6 business days to ship. Business days for shipping are Mondays thru Friday. You will receive a conformation of your order by the email address you placed on your order Please check you spam folder. If you did not receive one, please email us and will send to the email address you used on your order. We can not forward to another email address for your protection and privacy. No credit information will be on the order we send you. If you place an order for any item that could run out of stock. We will email you.

Canada, Will I be charged additional customs, duties, or taxes out of the USA?
Orders that are shipped to Canada or outside of the USA may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees, VAT taxes and/or similar fees"). The recipient for Canada orders and other countries; shipment may be subject to such import fees, which are levied once a shipment reaches you. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies can change at any time you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To check order status:

1. How can I check my Shipping Status:
You will need 2 items below to check your order Status:
1. Email Address, US Zip-Postal Code, Day Phone, Night Phone or Customer Login.
2. Order Number or Last 4 digits of your CC number.
Use the 2 drop down menu to select them when you go to the order status page. Please call us at: 1-775-751-0409 or send use a message and will send it to you.

If your having problems with the "Click Here For Order Status ". Please call us at: Call: Mon to Fri 10:00 AM to 5:00 PM PST 1-775-751-0409 or send use a message and will send it to you. We do check email on the weekends. Use the mail form below. Thank you.